FAQ / Help
B2B today, for the beauty industry
BeautyPortal brings buyers, suppliers and service providers across fragrance, cosmetics and personal care into a single global marketplace — replacing scattered phone, fax and email sourcing with catalogues, auctions, and structured transactions.
What is BeautyPortal?
What is BeautyPortal?
A business-to-business marketplace for the beauty, fragrance and personal-care industry, combining a company directory, product catalogues, forward and reverse auctions, and purchase-order/invoice tools.
Who can join?
Who can join?
Bona-fide businesses in the industry — buyers (brands, retailers, distributors), suppliers (manufacturers, packaging, ingredients) and service providers (labs, fillers, logistics, consulting).
How do I register?
How do I register?
Complete the membership application, choose your categories and nominate a company administrator. Our team reviews and approves applications, then emails your login credentials. See Get Started.
What does membership cost?
What does membership cost?
Memberships and AI credits are billed by BeautyNavigator. Catalog orders carry no commission; auction fees are billed separately to the company that posted the auction. See the Fees & Commissions page for the current calculation.
What is a reverse auction?
What is a reverse auction?
A buyer posts a sourcing request and qualified suppliers compete by bidding the price down — ideal for competitive procurement of components, ingredients or finished goods.
What is a company administrator?
What is a company administrator?
The contact who administers your company account: adding colleagues, granting permissions (such as sending purchase orders or approving invoices) and setting per-user spend caps.
How are permissions controlled?
How are permissions controlled?
Each contact is granted rights appropriate to your company's role. Buyers, suppliers and service providers see different applicable rights, and a purchase-order spending cap can be set per user.
Is my information secure?
Is my information secure?
Member-only pricing, private auctions and invitations are treated as confidential, and access is controlled by role-based permissions.
Still need help? Visit Customer Services or read the Get Started guide.
